The Coach
Meet the mind behind the method.
Almost two decades of experience. National and international recognition. Real-world experience across every level of residential property management.
STEPFANIE HERON
Founder, The BDM Method
Since beginning her career in 2007, Stepfanie has progressed through every level of the industry - from reception to property management through to team leadership and national coaching, training and mentorship.
Her career has been recognised with state, national and international awards including multiple property management awards and Mentor of the Year (REB).
As a coach, consultant and trainer, she has worked with property professionals across Australia helping property managers, BDMs and leaders improve performance, redefine culture and achieve sustainable growth. Her experience extends beyond coaching. She has: - Designed and delivered national training programs - Trained award-winning BDMs, property managers and leaders nationally - Delivered state and national keynote presentations - Consulted with businesses across Australia - Led residential property management at a state level across multiple states Stepfanie is also an accredited coach having completed a Certificate III in Workplace and Business coaching.
6
Weeks dedicated to the transformation
8
Maximum participants per intake
19+
Years experience in residential property management
400+
Leaders, property managers and BDMs trained, nationally
Philosophy
THIS ISN'T THEORY. IT'S EXPERIENCE PUT INTO PRACTICE.
The BDM Method has been developed from almost two decades of working inside residential property management - not from a textbook or a generic framework.
Ready to work together?
Enrolments are open for the next intake. Spots are limited. $1650 including GST
Intake commencing January 6, 2027